Hey there!
Thanks so much for supporting my art and for choosing to bring one of my collage prints into your space. I want you to love your purchase as much as I loved creating it, so here’s the scoop on returns:
Not Feeling It?
If your print arrives and you’re not totally happy with the quality, SORRY! Just kidding! Simply reach out to me within 30 days of receiving your order, and we'll make it right. You can email me at ali@skyqueenstudio or fill out the contact form on my website.
What to Include
When you reach out, please include:
- Your order number
- A brief description of the issue
- Your contact information
Next Steps
Once I hear from you, we’ll figure out the best way to fix the issue, whether that's sending a replacement or issuing a refund. I’m committed to making sure you’re satisfied with your purchase!
A Few Notes
- Returns are accepted on prints that are in their original condition.
- You’ll be responsible for shipping the item back if a return is necessary, but I'll cover the cost of sending a replacement.
- Custom orders and commissioned pieces are final sale, but if there’s an issue, please let me know, and we’ll work something out.
Thanks again for your support and for bringing my art into your life. If you have any questions, just give me a shout!
<3,
Ali aka Sky Queen
Ali@SkyQueenStudio.com